Is Disrepair Disrupting Your Daily Life? Let’s Fix It Together.
Who do you rent the property from?
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A Process You Can Trust
Why Choose Us to Handle Your Claim?
With years of experience in helping clients secure their rightful compensation, our team specialises in housing disrepair. We’re committed to a quick, straightforward process that’s designed with you in mind. Here’s why thousands trust us with their claims:
Expertise You Can Trust
We assist with seeking repairs, compensation for suffering, or recovery of other entitlements or losses sustained by our clients.
Hassle-Free Process
From start to finish, our process is designed to be quick and simple. With a simple onboarding form and fully digital process, you can focus on what matters.
No-Win, No-Fee Guarantee
Simply complete our online enquiry form, provide images of the disrepair to your home if possible and we will start the assessment of your claim. Our aim is to resolve things swiftly, initiate the repairs to your home and obtain any compensation you may be owed.
Start your claim today and let our experienced team guide you through the process.
Housing Disrepair Claims Made Simple
We Fight for Tenants, Not Landlords
We specialise in helping tenants like you take action against poor living conditions — and the best part? There are no upfront costs.
We work on a No Win, No Fee basis, so you have nothing to lose and everything to gain.
Mould, defective appliances, water damage and many more faults to your home will attribute to dangerous and uninhabitable living conditions. Your Council/Housing Association is obligated to ensure your home is free from disrepair and remains in a habitable condition.
What We Can Help With:
- Damp and mould
- Leaking roofs or windows
- Broken heating systems
- Plumbing issues
- Pests or vermin
- Structural damage
- Unsafe electrics
- ...and much more!
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Frequently Asked Questions
What Do I Need to Have a Successful
Claim?
- You must have reported the disrepair to your Council/Housing Association and the landlord has failed to remedy them within a reasonable period of time
- The disrepair is ongoing
What Law is Used for a Housing
Disrepair Claim?
Section 11 of the Landlord & Tenant Act 1985, is one of the main ways in which a repairing obligation is imposed upon landlords; but this does not require your landlord to improve the property or to remedy inherent design defects.
How Can I Prove That My Landlord Has
Knowledge of the ‘Actionable Defects’?
We will approach your landlord with a Subject Access Request (SAR) for Disclosure. This requires your landlord to provide UK housing helpline with evidence of your complaints made, by providing copies of e-mails, texts, postal correspondence, or any other means by which you have notified your landlord of the defects to your home.
How Long Can My Landlord Avoid
Carrying Out Repairs?
The law does not say how long reasonable time is. However, it does depend on the nature of the disrepair. If the reason for the disrepair relates to heat or water, it would been deemed ‘Urgent’ and would need to be dealt with almost immediately.
Are There Any Time Limits that I
Should be Aware of in Bringing My Claim?
Regarding Housing Disrepair claims, you have 6 years to make a claim from the date the disrepair was first reported to your landlord. In regards to personal injury claims you have a shorter 3-year deadline to issue court proceedings. In regards to a child under 18, the 3-year limit does not begin until the child’s 18th birthday; therefore, until their 21st birthday.
How much will it cost?
We offer a ‘No-win, No-fee’ service. You are not required to pay anything upfront and in the event that your claim is unsuccessful, you wont have to pay a penny.
How is compensation awarded?
- Compensation is usually awarded directly to the Solicitor; fees and any associated costs are deducted, and the remaining amount made payable to your nominated bank account by BACS mandate.
- If for any reason you have rental arrears, your landlord may deduct the amount in rental arrears and any remaining monies owed will be transferred to your solicitor, who will take their fees and any associated costs, remaining compensation will be made payable to your nominated bank account by BACS mandate.
- If your rental arrears exceed the amount of compensation you are owed, this will be deducted from your outstanding balance to reduce the arrears and no compensation will be awarded.